Insights and best practices
Insights and best practices
We know the drivers for corporate outperformance and are happy to share insight and best practices. We are convinced and hard headed about that there is a better way of doing things. We also share our take on research and how this impacts the way you should react or respond, in your individual role or as a business.
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Performance
Mastering the channel war: take control of your marketing results
In the ever-evolving world of marketing, there’s a constant battle for the attention of consumers. Marketers are bombarded with advice on which channels to invest in, with each platform claiming to be the ultimate solution for driving results. The truth, however, lies in a more complex reality: all channels and activities have an effect, and understanding their individual impact is crucial for maximizing marketing success.
General
How to secure pole position in the customer interface?
In a rapidly evolving world of digitalization, intensified competition, fragmented value chains, technological advancements, and ever-changing customer expectations, companies are confronted with unparalleled challenges. To not only survive but thrive in this dynamic landscape, organizations must strategically position themselves at the forefront of the customer interface.
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Introducing the rebranded Remotion: Result of merger between DigiView, Remotion and Recoordinate
Recoordinate, DigiView and Remotion are thrilled to unveil the re-branded Remotion, a dynamic consulting company that harnesses the transformative power of data and places an unwavering focus on data driven customer-centricity.
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ARCHIVE POST
Customer Data Platforms Are Revolutionizing Marketing
Everything we buy and all the services we use are right in front of us – just a click away. This creates hypercompetition. Customer journeys include interactions in both digital and physical touchpoints, creating a complex pattern, unique to each and every customer.
ARCHIVE POST
What a killer customer experience really means for your business
Every era has its management buzz word. We have known the eras of “net promoter score”, “big data”, “IoT”, and “disruption”, to cite only a few. Right after “AI”, “customer experience” is the dominating trend right now, especially within the areas of digital channels, customer interaction or service design. But what does it actually mean and how does it fit into the bigger picture?