Transforming
customer interaction
We help companies to transform from one-size-fits all experiences to execute relevant customer interactions across channels – in communication, digital interfaces and in service & product design. Our services range from Strategy, Implementation, Organization, and Way of working.
Transforming
customer interaction
We help companies to transform from one-size-fits all experiences to execute relevant customer interactions across channels – in communication, digital interfaces and in service & product design. Our services range from Strategy, Implementation, Organization, and Way of working.
WHO WE ARE
The market place is changing
Everything that we buy and all services we use are just one click way, creating a hyper competition. Customer journeys includes interactions in digital as well as physical touchpoints – creating a complex pattern, unique for each customer. Still, customers are expecting a coherent experience that is relevant and resemblance the service level and personal touch provided by human interaction in a local café or store.
Brands are built through direct customer experience in the touch points, not by brand campaigns. In an omni-channel setup where customers cross back and forth, channels can’t be separated in silo departments. Want to know what the best part is? Remotion are experts in these areas. Yay!
CUSTOMER CASES
Psst… Do you want to know our secrets?
We have done some great work together with clients: Want to know what we did for SAS which awarded us Guldnyckeln for our joint efforts in “True one-to-one Personalization” or how we supported their Marketing Transformation through cross-functional teams? We have several cases from sectors such as Retail, Travel & Hospitality, Telco, FMCG and Financial Services. Please submit the form and specify your interest and we will send it to you.
